Lean-and-lean-six-sigma | Singapore | Eagles Wings Consulting Pte Ltd

LEAN & SIX SIGMA

TRANSFORMING BUSINESSES TO BECOME LEANER

Lean Management & Lean Six Sigma Principles are embraced by organizations who have a desire to drive relentlessly towards becoming leaner and becoming a provider of quality products/services. These principles are timeless and are the cornerstones of operational excellence.

Combining Lean and Six Sigma

In order to ward off increasing competition, organizations must become leaner by increasing their speed, reducing costs and providing better quality products and services. To achieve this, their workforce must learn to work faster and smarter and become lean. Waste is to be relentlessly eliminated. Quality should be designed into the process and decisions made at the lowest possible levels so as to respond rapidly to customer demands.

Many companies that have adopted the Lean Management or Lean Six Sigma approach have dramatically changed their businesses to become lean, and gained long-term sustained advantage over their competitors. Lean is a process oriented approach which focuses on improving flow. Six Sigma is a data driven approach which relies on hard data for decisions to be made and conclusions to be arrived at. Lean Six Sigma combines both approaches and leverages the best of the two methodologies.

The Soft and Hard Elements of the Lean and Six Sigma

The soft (or people related) elements of a major change effort which takes the form of exceptional management commitment, the build-up of a sufficient coalition for change within the middle management ranks, the creation of a sufficient sense of urgency throughout the organization and so on are very key to successful transformation. The hard elements of the change effort referring to the techniques, tools and practices of Lean and Six Sigma while also important can only be fully leveraged once the buy-in for change has been firmly established in the organization.

Through our Lean Management, Lean Six Sigma and Six Sigma Programs, we assist clients to apply Lean and Six Sigma concepts, principles and tools in their businesses and help them drive a high-level change project to transform these businesses into fast, agile and cost-efficient companies. Eagles Wings Consulting is based in Singapore.

IS LEAN MANAGEMENT AND SIX SIGMA APPLICABLE TO MY COMPANY?

Based on published information, waste in many organizations account for about 20-30% of their expenses. Several relevant questions then arise from this information:

What if you could resolve the burning issues in your organiztion?
What if you could halve the amount of waste in your organization?
What if it were possible to reduce this waste while obtaining a significant increase in customer satisfaction at the same time?
What if you could expand your capacity by 10% to 20% or more without adding any headcount to your organization?
How would these improvements enable your company to strategically reposition itself for the future?

A Lean Management, Six SIgma or Lean Six Sigma Transformation change effort can help you to achieve all of these benefits.

WHAT LEAN AND LEAN SIX SIGMA RESULTS IN

Lean Mangement and Lean Six Sigma has been used in many industry sectors. These sectors include health-care, software, financial, logistics, manufacturing as well as the public sector.

Customer-facing, internal processes and even corporate function related processes can be sped up dramatically using Lean by removing waste, bottlenecks and delays. This will bring increased customer satisfaction, less work-in-progress, higher throughputs, lower costs, better quality and allows the organization to ‘regain’ capacity without adding headcount.

The end result of implementing Lean or Lean Six Sigma is increased speed, higher quality (both of these drive additional sales), reduced costs and more highly motivated employees, leading to increased competitiveness.

INSIGHTS / RESOURCES

KEY ELEMENTS OF LEAN &

LEAN SIX SIGMA TRANSFORMATION

Many companies are searching for ways to increase quality, speed and customer satisfaction while trimming costs. Lean and Lean Six Sigma are powerful tools to achieve these objectives.

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FORMS OF WASTE AND ITS IMPACT

How to identify and eliminate activities that do not create value. We describe here causes and examples of waste commonly found in organisations.

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WAYS TO ATTACK WASTE

To maintain competitiveness, companies are forced to run as efficiently as possible. Here are tips to reducing waste in the supply chain, in order to reduce operational costs and to gain customer satisfaction.

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